Take a look at our Frequently Asked Questions (FAQs) at any RunThrough Event. Any other questions please email email@example.com.
Are your events chip timed?
How does payment show on my bank statement?
It will display as GW Events on your bank statement not RunThrough Events.
What is the minimum age to enter an event?
Can I enter more than one person at once?
When do entries close before an event? Can I enter on the day?
I can't make the event, can I have a refund?
When will I receive more information about the event?
Will I receive anything through the post?
I didn't choose whether I am running 5k or 10k, did I need to?
Do we collect our Timing Chip and Race Number on the day of the event?
Are there water stations?
Do you have a baggage drop? Do you charge for it?
What do I get at the end of the race?
Where can I find my results after the event?
Am I allowed to wear headphones?
When will I get the T-shirt I ordered with my entry?
If you purchased the +£8 T-shirt option upon entering your race please note that these will be posted out to you ahead of your event, so if you haven’t already received it please keep an eye out for it arriving shortly. If you purchased a +£10 T-shirt or +£15 Hoodie when entering your race they will be available for you to collect from the RunThrough Kit stall in the event village on race day.
If you have any questions please contact us at firstname.lastname@example.org.
Can the events be used for Good For Age?
Yes, all our events are officially measured and UKA certified, so can be used for GFA and qualifying times.
Are your events official running events?
Our races are normally either licensed by The Association of Running Clubs (ARC) or RunBritain. All courses have been officially measured by the Association of UK Course Measurers and a copy of the measurement certificate will be on display at the information desk. If you have anymore questions around this please email email@example.com