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Coronavirus FAQ’s

What if my bib doesn’t arrive before the race?

You need to contact us at info@runthrough.co.uk ahead of the event and we will arrange for one to be collected from the information point.

Can I sign up on the day?

There will not be any sign ups at the event. Please sign up online ahead of the event. 

Will I need to wear PPE?

PPE will not be compulsory however you may wish to wear it to the event and before and after the race. All staff within the event will be issued with PPE.

If I have had COVID-19 symptoms can I still come?

If you have had symptoms or been in contact with somebody with coronavirus in the last 14 days then please refrain from attending the event to protect yourself and others.

You can find further details on the symptoms here: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/

Will there be a bag drop?

Please limit the number of belongings you bring to the event and if possible leave anything in a car. This is in order to reduce contact between runners and staff. There will be an informal self-service bag drop area within the event village for runners who need it.

Will there be toilets and changing facilities?

There will be monitored toilets however no changing facilities will be available.

Will we still get medals?

Yes, they will be available for you to collect yourself at the finish.

Will there be a water station?

There will be a grab and go water station on the course, if you need water during the race we ask that you please bring your own. Bottles and camelbacks are permitted.

Can my friends and family come to watch?

We ask that you do not bring spectators to the event with you to help limit the number of people at the venue.

Are there still going to be official race photos?

We will have a race photographer on the course and all photos will be made available on the Tatton 10k Facebook page after the event.

Can I collect my t-shirt I have purchased?

No, unfortunately we will not have a kit collection desk so please pop us an email at info@runthrough.co.uk and we will post any kit to your address.

What do I do if I develop Coronavirus symptoms after the event?

If you develop any symptoms during or after the event please follow the below steps set out by the NHS:

  1. isolate: as soon as you experience coronavirus symptoms, medical advice is clear: you must self-isolate for at least 10 days. Anyone else in your household must self-isolate for 14 days from when you started having symptoms

  2. test: order a test immediately at www.nhs.uk/coronavirus or call 119 if you have no internet access

  3. results: if your test is positive, you must complete the remainder of your 10-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to self-isolate

  4. share contacts: if you test positive for coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that we can give appropriate advice to those who need it. You will be told to do this online via a secure website or you will be called by one of our contract tracers.

When asked by Track and Trace who you have been in contact with please give the email address info@runthrough.co.uk so that they can notify our team and consequently any runners who may have been affected at the event.